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Modern Slavery and Human Trafficking Policy and Procedure

Care Management - Rights & Abuse
Review Sheet

Last Reviewed
18 Sep '20

Last Amended
21 Jul '20

Next Planned Review in 12 months, or sooner as required.

Business impact
Height Impact

These changes require action as soon as possible.

Reason for this review

Scheduled review

Were changes made?

Yes

Summary:

This policy has been revised to incluslude the reporting procedures required when concerns about Modern Slavery or Human Trafficking are raised. This policy references updated statutory guidance. Additional information has been included on the risk of Modern Slavery during COVID-19. Guidance on writing a Modern Slavery statement has been added to the Forms section of the document with a template to support the development of a statement. Indicators of Modern Slavery and Human Trafficking have been added to forms. This policy was previously entitled Anti-Slavery and Human Trafficking Policy and Procedure and was located under the Human Resources category.

Relevant legislation:
  • The Modern Slavery Act 2015

  • Health and Safety at Work etc. Act 1974

  • Human Rights Act 1998

  • The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2012

Underpinning knowledge - What have we used to ensure that the policy is current:
Suggested action:
  • Encourage sharing the policy through the use of the QCS App

  • Establish process to confirm the understanding of relevant staff

  • Establish training sessions for staff

  • Arrange specific meetings to discuss the policy changes and implications

  • Ensure that the policy is on the agenda for all team meetings and staff handovers

  • Widely distribute the ‘Key Facts’ of the policy

  • Share content of the policy with all staff

Equality Impact Assessment:

QCS have undertaken an equality analysis during the review of this policy. This statement is a written record that demonstrates that we have shown due regard to the need to eliminate unlawful discrimination, advance equality of opportunity and foster good relations with respect to the characteristics protected by equality law.

1. Purpose

1.1 To ensure that everyone at Angelus Homecare is aware of the Modern Slavery and Human Trafficking Policy and Procedure and the procedures in place to identify, respond appropriately and report in line with local and the national guidance. This policy refers to adults who may be at risk, the procedure for children is detailed in the Child Protection Policy and Procedure.

1.2 This policy must be read alongside CR03 - Safeguarding Policy and Procedure . Angelus Homecare will ensure that staff understand Kent county council & East Sussex County Council safeguarding reporting procedures and that these procedures are communicated to all staff. Other policies that relate to Modern Slavery and Human Trafficking include but are not limited to PM11 - Whistleblowing Policy and Procedure , AR01 - Child Protection Policy and Procedure, the Recruitment Policy and Procedure, the Right to Work Checks Policy and Procedure and the Agency Staff Policy and Procedure.

1.3 To support Angelus Homecare in meeting the following Key Lines of Enquiry:

Key Question Key Lines of Enquiry
SAFE S1: How do systems, processes and practices keep people safe and safeguarded from abuse?
WELL-LED W1: Is there a clear vision and credible strategy to deliver high-quality care and support, and promote a positive culture that is person-centred, open, inclusive and empowering, which achieves good outcomes for people?
WELL-LED W2: Does the governance framework ensure that responsibilities are clear and that quality performance, risks and regulatory requirements are understood and managed?

1.4 To meet the legal requirements of the regulated activities that Angelus Homecare is registered to provide:

2. Scope

2.1 The following roles may be affected by this policy:

2.2 The following Service Users may be affected by this policy:

2.3 The following stakeholders may be affected by this policy:

3. Objectives

3.1 To promote awareness of concerns surrounding slavery and human trafficking and promote the commitment of Angelus Homecare in addressing slavery and human trafficking in all its forms. An annual statement will be produced, where applicable.

3.2 To ensure that identification, protection, care and support for victims of modern slavery and human trafficking is at the heart of our safeguarding procedures at Angelus Homecare.

4. Policy

4.1 Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour, and human trafficking, all of which include the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain.

4.2 Angelus Homecare has a zero-tolerance approach to modern slavery within the business and supply chains and we are committed to acting ethically and with integrity in all our dealings and relationships. We will implement and enforce effective systems and controls to ensure that modern slavery is not taking place anywhere in Angelus Homecare or within any third parties (agencies) that we are associated with.

4.3 All staff will be made aware of the issues surrounding slavery and human trafficking, whilst being encouraged and supported to report any concerns to Angelus Homecare management. Angelus Homecare will also support any staff that may be subject to slavery or human trafficking.

4.4 Where modern slavery or human trafficking is identified, Angelus Homecare will share information with the Kent county council & East Sussex County Council Safeguarding Team to safeguard the individual from harm and with the objective of preventing future situations arising, to promote the elimination of routes and sources of slavery or human trafficking.

4.5 All line managers are responsible for ensuring that those reporting directly to them comply with the provisions of this policy in the day to day performance of their roles.

4.6 All employees who suspect any members of the workplace being victim of modern slavery must notify their line manager.

4.7 Angelus Homecare will take steps to ensure that sufficient communication and employee awareness training is undertaken with regards to Modern Slavery.

4.8 All employees will be made aware of PM11 - Whistleblowing Policy and Procedure at Angelus Homecare. The purpose of this policy and associated procedure is to enable Angelus Homecare to thoroughly investigate allegations of any wrongdoing raised by employees within Angelus Homecare without fear of reprisal.

4.9 Angelus Homecare will use this policy to underpin and inform any statement on slavery and human trafficking that we may be required to produce to meet the requirements of Section 54 of the Modern Slavery Act 2015 (MSA).

5. Procedure

5.1 Reporting Modern Slavery and Human Trafficking Concerns

The following procedure must take place where there are any concerns that someone is a victim of modern slavery or human trafficking. Angelus Homecare must ensure that staff are aware that victims of modern slavery or trafficking will often not self-identify. Many will present with a different issue.

1) A concern is identified -This could be a Service User as a victim or perpetrator, or a Service User informs us of a concern they have

2) If an individual is, or group of people are, in immediate risk of danger or harm, the police must be immediately notified on 999

3) The staff member must discuss this with their line manager (where appropriate) and the Operations Director - Tammie Johnson immediately

4) The Operations Director - Tammie Johnson contacts and escalates the concern immediately to Kent county council & East Sussex County Council Safeguarding Adults Team

5) A notification is made to the CQC via the provider portal

5.2 Safer Recruitment

All staff engaged with providing services at Angelus Homecare will be subject to thorough and rigorous recruitment procedures that will include a DBS check, identity check, confirmation of validity to work in the UK, employment history, suitability for the role and references. This will minimise the chance of employing a person that has been, or is subject to, slavery or human trafficking. Angelus Homecare will follow PR16 - Right to Work Checks Policy and Procedure to ensure that a robust and fair process is followed at all times.

5.3 Angelus Homecare will only use staff provided by third-party organisations (such as agencies) that are either registered with the regulator or who can confirm that the staff being supplied are free to work in the UK and meet all the requirements for the role being provided for.

5.4 Training

All staff will undertake training on Modern Slavery and Human Trafficking. This will ensure that they are aware of the indicators of modern slavery which include:

5.5 Staff will be advised that if they are subject to slavery or human trafficking, if they are aware of any individual that may be subject to slavery or has been trafficked, or if slavery or human trafficking is disclosed to them they must inform the Registered Manager of Angelus Homecare or the police.

5.6 Modern Slavery Annual Reporting during COVID

The Government guidance states that under section 54 of the Modern Slavery Act 2015, certain businesses are required to publish an annual modern slavery statement setting out the steps they have taken to identify and address their modern slavery risks. During the coronavirus pandemic, it is essential that Angelus Homecare continues to identify and address the risks of modern slavery in operations and supply chains. As well as focusing on the health and safety of workers, Angelus Homecare will consider how fluctuations in demand and changes in the operating model may lead to new or increased risks of labour exploitation.

If Angelus Homecare needs to delay the Modern Slavery statement

The challenges presented by the coronavirus pandemic may mean that Angelus Homecare will not be able to publish the statement within the usual timeframe. Where Angelus Homecare needs to delay the publication of the modern slavery statement by up to 6 months due to coronavirus-related pressures, Angelus Homecare understands that we will not be penalised. In the statement, Angelus Homecare will state the reason for any delay.

5.7 Recruitment risks during COVID-19

Some suppliers may be seeking to recruit additional workers in order to meet increases in demand. Angelus Homecare will ensure that rigorous recruitment checks are maintained and that suppliers adhere to the same robust processes to ensure that vulnerable workers are not being exploited by third parties seeking to profit from heightened demand.

5.8 The Health and Safety of Workers

As a responsible organisation, it is important that the relevant local or national government policies are implemented throughout the supply chain at Angelus Homecare. Angelus Homecare will ensure that suppliers adopt social distancing measures and pay statutory sick pay in order to prevent the spread of coronavirus as part of due diligence processes.

5.9 Risk Assessment during COVID-19

Angelus Homecare will undertake a risk assessment of how suppliers are operating during COVID-19 to highlight and help identify where there are risks of Modern Slavery or Human Trafficking occurring. A Template in the QCS Management system will be used where appropriate.

5.10 Review of Effectiveness

Angelus Homecare intends to take further steps to identify, assess and monitor potential risk areas in terms of modern slavery and human trafficking, particularly in the supply chains of our providers. We will also continue to:

5.11 Indicators of Forced Labour

6. Definitions

6.1 Human Trafficking

6.2 Turnover

6.3 Modern slavery

6.4 Exploitation (Modern Slavery and Human Trafficking)

6.5 Section 52 Modern Slavery Act

Key Facts - Professionals

Professionals providing this service should be aware of the following:

Key Facts - People affected by the service

People affected by this service should be aware of the following:

Further Reading

As well as the information in the 'underpinning knowledge' section of the review sheet we recommend that you add to your understanding in this policy area by considering the following materials:

E-Learning: https://www.e-lfh.org.uk/programmes/modern-slavery/

Recommended content for a modern slavery statement: https://corporate-responsibility.org/wp-content/uploads/2017/06/Core_RecommendedcontentFINAL-1.pdf

Modern Slavery Awareness Booklet: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/655504/6.3920_H

Unseen: https://www.unseenuk.org/

Outstanding Practice

To be ‘ outstanding ’ in this policy area you could provide evidence that:

Forms
Title of form When would the form be used? Created by
Domestic Slavery - PE07 When undertaking safeguarding training The Salvation Army
Indicators of Modern Slavery and Human Trafficking - PE07 To raise awareness within the workforce Adapted from 'Unseen' guidance
Writing a Modern Slavery Statement - Guidance - PE07 To assist with writing a Modern Slavery Statement QCS
Modern Slavery Statement - PE07 When creating a new Modern Slavery Statement QCS

Physical Appearance

Isolation

Poor Living Conditions

Restricted Freedom of Movement

Unusual Travel Times

Reluctant to Seek Help

The Following Signs Could Indicate a Situation of Labour Exploitation:

The Following Signs Could Indicate a Situation of Sexual Exploitation:

The Following Signs Could Indicate a Situation of Domestic Servitude:

The Following Signs Could Indicate a Situation of Criminal Exploitation:

The Following Signs Could Indicate a Situation of Child Exploitation:

Who needs to publish a statement?

A commercial organisation is required to publish an annual statement if all the criteria below apply:

Organisations are responsible for determining whether the legislation applies to them. You may wish to seek legal advice to decide if your organisation needs to produce an annual statement.

If Angelus Homecare meets the criteria, the modern slavery statement must;

Companies that do not meet these basic requirements are breaking the law

The statement must be:

What else must it include?

THIS STATEMENT IS A TEMPLATE AND MUST BE UPDATED TO REFLECT Angelus Homecare

This statement sets out the steps that Angelus Homecare has taken and is continuing to take to ensure that modern slavery or human trafficking is not taking place within our business or supply chain.

Modern slavery encompasses slavery, servitude, human trafficking and forced labour. Angelus Homecare has a zero- tolerance approach to any form of modern slavery and human trafficking. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chains.

[Insert what your organisation does e.g. provide homecare services to xxx number of people, with xx number of staff at xx number of locations. State if you work with any particular partners e.g. Local Authorities.]

Angelus Homecare implements its business strategy in an ethically, socially and environmentally responsible manner. We fully acknowledge our responsibility to respect human rights as set out in the International Bill of Human Rights. The IBHR informs all of our policies related to the rights and freedoms of every individual who works for us, either as a direct employee, agency worker or indirectly through our supply chain. We are also committed to implementing the United Nations Guiding Principles on Business and Human Rights throughout our operations. Respect for the dignity of the individual – and the importance of each individual’s human rights – form the basis of the behaviours we expect in every workplace nationally.

We will not accept any form of discrimination, harassment or bullying and we require all of our managers to implement policies designed to increase equality of opportunity and inclusion for all employees including agency workers. We have also developed and implemented policies and processes which are intended to extend these commitments through our supply chain.

Policies

We have several internal policies to ensure that we are conducting business ethically and transparently. These include:

Direct Communication

The Company encourages members of the public or people not employed by us to write, in confidence, to raise any concern, issue or suspicion of modern slavery in any part of our business.

Suppliers

[Insert what you think are your risk levels and what you do to mitigate those risks]

We conduct due diligence on all suppliers before allowing them to become a preferred supplier. We include an online search to ensure that particular organisations have never been convicted of offences relating to modern slavery and we include our modern slavery policy as part of our contract with all suppliers. Suppliers are required to confirm that no part of their business operations contradicts this policy. As part of our contract with suppliers, they confirm to us that:

1. They have taken steps to eradicate modern slavery within their business

2. They hold their suppliers to account over modern slavery

3. For UK based suppliers, they pay their employees at least the national minimum wage/national living wage (as appropriate) and to ensure that within their supply chains, where UK based suppliers have overseas supply chains, that their employees' pay is consistent with their national minimum wage requirements, working conditions are safe and fair, there is no child labour and working hours are not excessive

4. We may terminate the contract at any time should any instances of modern slavery come to light

Risk Assessments

Our supply chains include procurement of staff, consumables, facilities maintenance, utilities and waste management [add further areas]. We have conducted a risk assessment and will ensure that we will take further steps to ensure that we support the eradication of modern slavery, that staff understand how to recognise modern slavery and the appropriate safeguarding reporting processes are followed should there be concerns within our supply chains, with customers or suppliers.

Performance indicators

We will know the effectiveness of the steps that we are taking to ensure that slavery is not taking place within our business or supply chain if:

Safeguards

We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring that no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is or may be taking place in any part of our business. Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable treatment connected with raising a concern. Angelus Homecare will accept and take seriously concerns communicated anonymously.

However, retention of anonymity does render investigations and makes validation more difficult and can make the process less effective. Individuals are therefore encouraged to put their names to allegations. Any claims or allegations made which are found to be malicious or vexatious will result in disciplinary action being taken against the individual.

Responsibility for this Statement

The ultimate responsibility for the prevention of modern slavery rests with the [insert who at Senior Management level has responsibility] for ensuring that this policy and its implementation complies with our legal and ethical obligations. Managers at all levels are responsible for ensuring that those reporting to them understand and comply with this policy and are given adequate and regular training on it and the issue of modern slavery.

Assessment of effectiveness in preventing Modern Slavery

We understand that modern slavery risk is not static, and will continue our approach to mitigating this risk. We will assess the risk via our internal auditing processes.

This statement is made according to section 54(1) of the Modern Slavery Act 2015 and constitutes the modern slavery and human trafficking statement of Angelus Homecare for the financial year ending xxxx. [State who has approved] of Angelus Homecare has approved this statement.

Approval for this statement Marie Moody

This statement was approved by the Registered

Manager

Date 22-10-2020